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Education Support Spec I Testing Services Proctor

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Position Information

Position Information

Working Title Education Support Spec I Testing Services Proctor
Role Title Education Support Spec I - 29142
Job Open Date 07/31/2015
Job Close Date
Open Until Filled Yes
Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)? No
Hiring Range 12.07 per hour no state benefits
Agency Germanna Community College (297)
Agency Website www.germanna.edu
Location Fredericksburg - 630
Sublocation Locust Grove
Position Number W0101
Job Posting Number 0062332
Type of Recruitment General Public - G
Does this position have telework options? No
Bilingual/Multilingual Skill Requirement/Preference No
Job Type Hourly/Wage
Job Type Detail Wage Non-Faculty- W-1
Pay Band 02
Job Description

Germanna Community College is accepting applications for the position of a part-time Testing Services Proctor. This position provides essential services to students and faculty using the Testing Center. The proctor is responsible for administering written and computer-based tests while following established procedures and guidelines. The proctor provides top-notch customer service, answers the telephone, and replies to emails. The proctor assists with the daily operations of a high-volume testing office. Some duties of the proctor include: Securely administering computerized and written exams including, but not limited to, placement tests, HESI, TEAS, academic course exams, computer competency tests, and exams for other Virginia Community Colleges; implementing procedures and applying policies and regulations in Testing Services; ensuring the integrity and security of all exams; providing consistent information on testing policies and procedures to students, faculty, and other current and prospective examinees; securing and maintaining testing information as well as accurate records and files; entering student statistical data in an Access database; maintaining a secure and quiet environment for testing; and performing other duties as assigned. Position is open until filled.
Current Germanna students need not apply.

Minimum Qualifications

• High school diploma or equivalent.
• Two years of customer service experience and excellent customer service skills.
• Intermediate knowledge of Microsoft Office Suite (Word, Excel and Access), computer technology, and Windows Operating Systems
• Ability to learn computer applications quickly
• Excellent interpersonal and organizational skills.
• Excellent oral and written communication skills.
• Must be able to work with minimal supervision.
• Ability to work flexible hours are required, including the ability to work mornings, evenings and at least one weekend per month at any campus location.
• Completion of required certifications within 60 days of hire date.

Preferred Qualifications

• Associate’s degree or equivalent level of training and experience.
• At least one year of experience administering and proctoring assessment tests and college level exams.
• At least one year of experience working in a post-secondary educational environment, preferably in testing or student services.
• Pearson VUE Certification.

Special Requirements

Any offer of employment will be contingent upon an acceptable background investigation and reference check.

Special Instructions to Applicants

Contact Information

Name Liz Hunziker
Phone 540-423-9056
Fax 540-423-9065
Email ehunziker@germanna.edu
Address

Germanna Community College Locust Grove Campus 2130 Germanna Highway Locust Grove, VA 22508-2102

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have an Interagency Placement Screening Form (Yellow Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only);
    • Yes
    • No
    • Not Applicable
  2. * Do you have a Preferential Hiring Form (Blue Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only)
    • Yes
    • No
    • Not Applicable
  3. * How did you hear about this employment opportunity?
    • Newspaper (Please specify below)
    • VEC
    • Agency Bulletin Board
    • Radio/TV (Please specify below)
    • State Recruitment Management System (RMS)
    • Other (Please specify below)
  4. * Please specify the media source (newspaper, radio/TV or Other) from question #3. If no response, type 'N/A.

    (Open Ended Question)

  5. * Are you a current Germanna student?
    • yes
    • no
  6. * Do you have experience working with minimal supervision and as part of a team?
    • yes
    • no
  7. * Do you have intermediate knowledge of Microsoft Word?
    • yes
    • no
  8. * Do you have intermediate knowledge of Microsoft Excel?
    • yes
    • no
  9. * Do you have intermediate knowledge of Microsoft Access?
    • yes
    • no
  10. * Do you have at least two years of frontline customer service experience in a high volume environment?
    • yes
    • no
  11. * Are you able to multi-task in a fast paced environment?
    • yes
    • no
  12. * Are you able to work a flexible schedule including mornings, evenings and weekends?
    • yes
    • no
  13. * Are you able to work at any campus location?
    • yes
    • no

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Transcript
  2. Other Document