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Online Academic Support Specialist

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Position Information

Position Information

Working Title Online Academic Support Specialist
Role Title Trainer Instructor I - 29111
Job Open Date 11/03/2017
Job Close Date
Open Until Filled Yes
Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)? No
Hiring Range $32,000 - $34,600 + State Benefits, State pay practices apply
Agency Germanna Community College (297)
Agency Website
Location Fredericksburg - 630
Sublocation Locust Grove
Position Number 00089
Job Posting Number 1028616
Type of Recruitment General Public - G
Does this position have telework options? No
Bilingual/Multilingual Skill Requirement/Preference No
Job Type Full-Time (Salaried)
Job Type Detail Full-Time Salaried - Non-Faculty- FTS-1
Pay Band 03
Job Description

The Online Academic Support Specialist is an important member of the Tutoring Services’ team and is responsible for designing, creating and monitoring online academic support programs for Germanna Community College students. The incumbent with work at both the Locust Grove and Fredericksburg campuses.

The incumbent will be responsible for:
• Seeking innovative means of providing online academic support to students via video and interactive study skills workshops, academic modules, and assessments.
• Utilizing Word Press to manage the Tutoring Services’ website and ensuring that academic support materials are updated and accessible to students at all times.
• Serving as the liaison between Tutoring Services and the Smarthinking Company to provide online tutoring for Germanna students; marketing Smarthinking online tutoring to students; tracking students’ utilization of online tutoring, and ensuring that enrolled students are registered with Smarthinking each semester.
• Overseeing the use of Blackboard Collaborate Ultra to provide video chat tutoring for students at off-site locations, including training the tutoring staff and marketing the service to students.
• Providing outreach presentations to students at all Germanna locations.
• Managing the Tutoring Services’ Student Data System and electronic appointment system, and ensuring that all hardware and software in the Tutoring Centers are up to date
• Creating flyers, brochures, and other marketing materials for Tutoring Services.
• Maintaining an expertise within the field of educational technology; professional development will be provided.

Minimum Qualifications

High School Degree required. Bachelor of Arts or Science Degree Preferred.

Preferred Qualifications

Bachelor of Science Degree in Informational Technology, Computer Science or a related field and experience working in higher education.

Special Requirements

Any offer of employment will be contingent upon an acceptable background investigation and reference check.

Special Instructions to Applicants

Contact Information

Name Liz Hunziker
Phone 540-423-9056

P.O. Box 1430
Locust Grove VA 22508

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have an Interagency Placement Screening Form (Yellow Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only);
    • Yes
    • No
    • Not Applicable
  2. * Do you have a Preferential Hiring Form (Blue Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only)
    • Yes
    • No
    • Not Applicable
  3. * How did you find this employment opportunity?
    • State Recruitment Management System (RMS)
    • Agency Website or Bulletin Board
    • Job Board (Indeed, Monster, Dice, etc.)
    • Social Media (Twitter, Facebook, LinkedIn, etc.)
    • Newspaper or Professional Journal (Please specify below)
    • Career Fair or Job Event (Please specify below)
    • VEC (Virginia Employment Commission)
    • Radio/TV (Please specify below)
    • Other (Please specify below)
  4. * Please specify the actual source from your response to question #3 above (Name of newspaper, Journal Title, Job Board, Career Fair, Agency Website, Social Media Type, etc.) If unknown or none, enter: N/A.

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
  3. Transcript
Optional Documents
  1. Other Document