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Education Support Spec II - Welcome Center Staff- Part Time

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Position Information

Position Information

Working Title Education Support Spec II - Welcome Center Staff- Part Time
Role Title Education Support Spec II - 29143
Job Open Date 09/06/2017
Job Close Date
Open Until Filled Yes
Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)? No
Hiring Range $15.60 per hour/ state benefits do not apply
Agency Germanna Community College (297)
Agency Website www.germanna.edu
Location Fredericksburg - 630
Sublocation Locust Grove
Position Number W0206
Job Posting Number 1028883
Type of Recruitment General Public - G
Does this position have telework options? No
Bilingual/Multilingual Skill Requirement/Preference No
Job Type Hourly/Wage
Job Type Detail Wage Non-Faculty- W-1
Pay Band 03
Job Description

Germanna Community College is seeking a part time-front line customer service professional to work primarily in the Welcome Center at the Fredericksburg location but must be willing to work at our other locations as needed. This includes Stafford, Locust Grove, or possibly Culpeper. Flexibility and a willingness to work where needed is a must. This position is in a very fast paced and challenging environment. The Welcome Center provides students with assistance in admissions, registration, and financial aid as well as makes regular referrals to Counseling, Disabilities Services, Veteran’s Affairs, Testing and other support services. The successful candidates will provide excellent customer service, answer in-person and phone inquiries from the public regarding programs and services offered by the college, and assist prospective, new, and continuing student’s access student and academic support services. Excellent customer service, an ability to utilize excellent problem solving skills, and an ability to connect with a diverse population is a must.
Salary: $15.60
Position is open until filled. First review will begin September 13, 2017.

Minimum Qualifications

Associate’s degree or specific related experience. Excellent interpersonal, organizational, and communication skills (both oral and written). Excellent customer service and problem solving skills. The ability to multi-task in a very high paced environment. Proficiency in Microsoft Office applications. Flexibility to work at different locations as needed.

Preferred Qualifications

Bachelor’s degree. Experience working in College Admissions, Financial Aid, Counseling or related area. Experience working in a community college.

Special Requirements

Any offer of employment will be contingent upon an acceptable background investigation and reference check. E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. Effective June 1, 2011, agencies in the Commonwealth of Virginia’s Executive Branch will use the E-Verify system to confirm identity and work authorization.

Special Instructions to Applicants

Contact Information

Name Liz Hunziker
Phone 540-423-9056
Fax 540-423-9065
Email ehunziker@germanna.edu
Address

Germanna Community College Locust Grove Campus 2130 Germanna Highway Locust Grove, VA 22508-2102

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have an Interagency Placement Screening Form (Yellow Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only);
    • Yes
    • No
    • Not Applicable
  2. * Do you have a Preferential Hiring Form (Blue Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only)
    • Yes
    • No
    • Not Applicable
  3. * How did you find this employment opportunity?
    • State Recruitment Management System (RMS)
    • Agency Website or Bulletin Board
    • Job Board (Indeed, Monster, Dice, etc.)
    • Social Media (Twitter, Facebook, LinkedIn, etc.)
    • Newspaper or Professional Journal (Please specify below)
    • Career Fair or Job Event (Please specify below)
    • VEC (Virginia Employment Commission)
    • Radio/TV (Please specify below)
    • Other (Please specify below)
  4. * Please specify the actual source from your response to question #3 above (Name of newspaper, Journal Title, Job Board, Career Fair, Agency Website, Social Media Type, etc.) If unknown or none, enter: N/A.

    (Open Ended Question)

  5. * Do you have an Associate’s degree or specific related experience?
    • yes
    • no
  6. * Can you demonstrate strong interpersonal, organizational, and communication skills both oral and written?
    • yes
    • no
  7. * Can you demonstrate strong customer service and problem solving skills in a previous challenging work setting?
    • yes
    • no
  8. * Do you have experience working in a community college setting?
    • yes
    • no
  9. * Do you remain calm in high stress situations?
    • yes
    • no

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter
  2. Other Document
  3. Transcript