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Family Services Supervisor - Child Welfare (Henry-Martinsville)

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Please see Special Instructions for more details.

Applications for this position must be submitted electronically through the website at https://virginiajobs.peopleadmin.com. Mailed, e-mailed, faxed or hand delivered applications will not be accepted. This website will provide a confirmation of receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application. Applications must include complete work history, including periods of unemployment if applicable. Please refer to your RMS account for the status of your application and this position.

Position Information

Position Information

Working Title Family Services Supervisor - Child Welfare (Henry-Martinsville)
Role Title Local-Classified
Job Open Date 11/26/2017
Job Close Date
Open Until Filled Yes
Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)? No
Hiring Range Minimum $36,886 commensurate with experience
Agency Dept of Social Services - Local (765-01)
Agency Website
Location Henry - 089
Sublocation
Position Number L0003
Job Posting Number 1031712
Type of Recruitment General Public - G
Does this position have telework options? No
Bilingual/Multilingual Skill Requirement/Preference Yes
Job Type Full-Time (Salaried)
Job Type Detail Full-Time Salaried - Non-Faculty- FTS-1
Pay Band UG
Job Description

Under new leadership, the Henry-Martinsville Department of Social Services seeks to improve efficiency and effectiveness in provision of benefits and services to provide exceptional service to the citizens of Martinsville and Henry County. Come join our leadership team!

Under limited supervision, this position performs supervisory and administrative work overseeing the activities of multiple Family Services programs administered through the local department of social services. Primary supervisory responsibility of the Child Welfare Unit (including Foster Care, Adoption, Resource families and Prevention). Work involves directing, coordinating, and supervising the activities of the division’s family services workers and any support staff, assigning cases and special projects, and ensuring adherence to program regulations and policies. Employee is responsible for evaluating the effectiveness of multiple family service programs offered by the local department of social services, recommending changes, as needed; and preparing various reports and statistical records. The position reports to the Assistant Director I – Service Programs.
General work tasks include, but are not limited to: setting and enforcing objectives for quality and quantity of work performed by unit; supervising family service specialists, assistants, and others; taking the necessary steps to contact the appropriate court authorities, making recommendations, and preparing case files, court reports, court testimony, and other legal documents as needed and in compliance with state and federal statutes and polices; advising customers of department’s mandated responsibilities, policies, procedures and customer rights; applying appropriate human resource practice in the supervision of staff; collecting, investigating, and analyzing assessment information to determine appropriate intervention, services, client advocacy, and providing support, supervision, and counseling as needed; completing safety, functional, and/or risk assessments in order to provide maximum protection in the areas of abuse, neglect, and/or dependency; creating and coordinating the creation of case/service/care plans in conjunction with individuals and families that encompass the establishment of goals, objectives and strategies to address immediate short-term and long-term needs and providing ongoing review; dealing with dangerous or difficult cases; ensuring all required documentation, forms, systems, and reports are completed and maintained in a timely and consistent manner consistent with local, state, and federal requirements; ensuring appropriate placement which may involve physical demands relating to packing personal possessions in the relocation process; establishing and maintaining good working relationships with others internal and external to the organization; establishing rapport with children, families, aged and disabled adults, and appropriate professionals/non-professionals in the community to provide strengths-based, family-centered approach; participating and coordinating Family Partnership Meetings, FAPT, CART, and other multidisciplinary team meetings; evaluating social services programs and program budgets; interpreting programs to other agencies and the public; offering interventions and providing appropriate resource referrals designed to build safe, healthy environments so that an adequate level of functioning may be achieved; creating resources where they are lacking; participating in community planning and development of new resources, jobs, and community work sites; partnering with families to eliminate safety and risk concerns; providing 24-hour services as scheduled through on-call assignments and providing necessary guidance and backup to staff on-call; recommending policy changes based on evaluation of program effectiveness; seeking any necessary emergency, medical, and/or psychological treatment and arranging for substitute care as needed in court-sanctioned placement or licensed facility; undertaking spontaneous home visits realizing the potential for exposure to a variety of hazards.

Minimum Qualifications

Considerable knowledge of principles and practices of effective supervision; policies, procedures and regulations relating to the various direct service programs; casework supervision principles and practices; principles and processes for providing customer and personal services to include needs assessment, meeting quality standards for services, and evaluation of satisfaction; employment and/or social work principles, practices and treatment modalities; and social, economic, health and employment problems that face individuals, groups and communities; knowledge and understanding of agency and community resources and local, state, and federal regulations and mandates, philosophies, and laws regarding the delivery of protective services; knowledge and understanding of criminal justice procedures, characteristics of medical/mental disorders, theories of personality, family dynamics, and interpersonal relationships. Skill in operating a personal computer and the associated software and the operation of a motor vehicle.
Demonstrated ability to: plan and manage work activities and assist others in their planning and management; develop programs and procedures; make decisions in difficult situations; communicate effectively both orally and in writing; apply treatment and intervention approaches; interpret laws, policies and regulations regarding human services, ensure compliance and recommend needed changes; supervise others working with clients; analyze situations to make sound judgments within the framework of existing laws, policies, and regulations; and train, evaluate, lead, and develop subordinate staff.
Ability to coordinate, create, plan, and/or implement services on multi-disciplinary levels. Ability to strategically perform data collection and analysis leading to timely development and implementation of documented action and service plans. Ability to keep information confidential. Ability to partner cooperatively with colleagues in the accomplishment of a common goal. Ability to accurately and timely prepare cases for court presentation. Skill in identifying, assessing, and prioritizing risks in potentially stressful situations involving clients who exhibit behaviors that may be considered hostile, emotionally distraught, and resistant to assistance. Skill in innovative problem-solving when resources are limited. Demonstrated skill in the establishment and development of provider-client relationships utilizing sound practices of family-centered services. Skill in behavioral and environmental observation and ongoing documentation. Skill in communication both orally and in writing.

Minimum of a Bachelor’s degree in a Human Services field or minimum of a Bachelor’s degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Considerable experience in assigned program area/human services programs and completion of required training programs. Knowledge of Foster Care/Adoptions and/or Child Protective Services programs within the Commonwealth of Virginia.

Supervisory experience or work experience in a leadership role. Equivalent combination of training and experience which provides the required knowledge, skills and abilities. Must have a valid driver’s license and reliable transportation to and from work.

Preferred Qualifications

Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable or Master’s degree in sociology, public administration, psychology, or a related field, and extensive experience in professional social work, including considerable experience in a supervisory capacity; or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Prefer moderate experience in Foster Care, Prevention, Adoption, and Resource Families through VDSS or a local department of social services. Prefer moderate to considerable experience in OASIS. Prefer moderate to considerable supervisory experience or experience which reflects increased responsibilities due to varied and progressive assignments.

Special Requirements

All applicants are subject to a DMV/driving record check, pre-employment drug screen, Central Registry (CPS) check and/or criminal history search. This investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment), and other checks requested by the hiring authority. All offers of employment are contingent upon satisfactory results of the required checks and screenings. Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency. Employee is required to supervise staff in afterhours on-call work.

Special Instructions to Applicants

Applications for this position must be submitted electronically through the website at https://virginiajobs.peopleadmin.com. Mailed, e-mailed, faxed or hand delivered applications will not be accepted. This website will provide a confirmation of receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application. Applications must include complete work history, including periods of unemployment if applicable. Please refer to your RMS account for the status of your application and this position.

Contact Information

Name Amy Rice
Phone 276-656-4301
Fax
Email amy.w.rice@dss.virginia.gov
Address

20 Progress Drive
PO Box 4946
Martinsville, VA 24115

Mailed applications will not be accepted for this position.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have an Interagency Placement Screening Form (Yellow Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only);
    • Yes
    • No
    • Not Applicable
  2. * Do you have a Preferential Hiring Form (Blue Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only)
    • Yes
    • No
    • Not Applicable
  3. * How did you find this employment opportunity?
    • State Recruitment Management System (RMS)
    • Agency Website or Bulletin Board
    • Job Board (Indeed, Monster, Dice, etc.)
    • Social Media (Twitter, Facebook, LinkedIn, etc.)
    • Newspaper or Professional Journal (Please specify below)
    • Career Fair or Job Event (Please specify below)
    • VEC (Virginia Employment Commission)
    • Radio/TV (Please specify below)
    • Other (Please specify below)
  4. * Please specify the actual source from your response to question #3 above (Name of newspaper, Journal Title, Job Board, Career Fair, Agency Website, Social Media Type, etc.) If unknown or none, enter: N/A.

    (Open Ended Question)

  5. Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia
    • Yes
    • No
  6. Do you have experience providing high volume case management supervision and documenting case activities on an ongoing basis in a fast paced human services setting?
    • No Response
    • Over 5 years
    • 2-5 years
    • 1-2 years
    • No Experience
  7. If you indicated that you have experience in providing supervision to Child Welfare staff or other human service professionals, please tell us where on the application you gained this experience.

    (Open Ended Question)

  8. Are you able to serve in a community shelter if called upon?
    • Yes
    • No
    • No Response
  9. Do you possess any of the following Veteran statuses?
    • Veteran who has received an honorable discharge and 180 days of active duty
    • Disabled Veteran who has received an honorable discharge
    • None of the above
  10. Describe your experience with budget management and/or grant funding management.

    (Open Ended Question)

Applicant Documents

Required Documents
Optional Documents