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Office Associate III (Fluvanna)

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

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Please see Special Instructions for more details.

Applications for this position must be submitted electronically through this website. Mailed, e-mailed, faxed or hand delivered applications will not be accepted. This website will provide a confirmation receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application. Please refer to your RMS account for the status of your application and this position.

Position Information

Position Information

Working Title Office Associate III (Fluvanna)
Role Title Local-Classified
Job Open Date 01/12/2018
Job Close Date 02/02/2018
Open Until Filled No
Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)? No
Hiring Range $22,535 Minimum (Commensurate with experience)
Agency Dept of Social Services - Local (765-01)
Agency Website https://virginiajobs.peopleadmin.com/postings/search
Location Fluvanna - 065
Sublocation
Position Number 00016
Job Posting Number 1033095
Type of Recruitment General Public - G
Does this position have telework options? No
Bilingual/Multilingual Skill Requirement/Preference No
Job Type Full-Time (Salaried)
Job Type Detail Full-Time Salaried - Non-Faculty- FTS-1
Pay Band UG
Job Description

Types or transcribes correspondence, memos, minutes, reports or originals from rough draft, clear copy, recordings, shorthand, or notes; Composes routine correspondence and memos; Proofreads written and numerical documents; Sets appointments for interviews or meetings; Records inventory, statistical or fiscal data in a variety of formats and compiles informational reports as needed; Handles or contributes to reports and other documents, including fiscal and personnel documents, of intermediate scope and impact; Provides information to customers regarding programs, policies and rules of the department; handles inquiries from others regarding services; Performs research in automated and paper systems; Sets up and organizes files; Purges records; Maintains filing systems; Troubleshoots minor computer problems sufficient to resolve or submit service requests; calls in trouble tickets; May provide guidance and training to other clerical staff and office volunteers;Prepares purchase orders and other internal documents; and processes items for payments and handles petty cash.

Minimum Qualifications

Considerable knowledge of: office and administrative practices, policies and procedures as related to assigned program and office support activities; spelling, grammar and punctuation; office terminology, procedures, and equipment technology and office software programs; and mathematics to calculate percentages, formulas and averages to solve mathematical problems. Some knowledge of: elementary bookkeeping and accounting.

Demonstrated ability to: organize information and develop/maintain records in various formats; communicate effectively both orally and in writing; follow written and oral instructions; multi-task; establish and maintain effective working relationships with coworkers, customers, other public and private agencies, and the public sometimes under stressful situations; collect and disseminate information; make computations with speed and accuracy; file alphabetically or numerically; proofread; type from clear copy or draft; make minor decisions in accordance to regulations and established practices; advise and interpret policies and procedures in researching and resolving inquiries, requests and complaints; and act as a leader to other clerical staff.

Preferred Qualifications

High school diploma supplemented with related clerical or administrative experience in social services or related field OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Significant customer service experience in an office environment.

Working knowledge of Social Services programs.

Special Requirements

Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen.

The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.

All offers of employment are contingent upon satisfactory results of the required checks and screenings.

Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.

Special Instructions to Applicants

Applications for this position must be submitted electronically through this website. Mailed, e-mailed, faxed or hand delivered applications will not be accepted.

This website will provide a confirmation receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application.

Please refer to your RMS account for the status of your application and this position.

Contact Information

Name Ann May
Phone 434-842-8221
Fax
Email
Address

8880 N. James Madison Hwy.
P. O. Box 98
Fork Union, VA 23055

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have an Interagency Placement Screening Form (Yellow Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only);
    • Yes
    • No
    • Not Applicable
  2. * Do you have a Preferential Hiring Form (Blue Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only)
    • Yes
    • No
    • Not Applicable
  3. * How did you find this employment opportunity?
    • State Recruitment Management System (RMS)
    • Agency Website or Bulletin Board
    • Job Board (Indeed, Monster, Dice, etc.)
    • Social Media (Twitter, Facebook, LinkedIn, etc.)
    • Newspaper or Professional Journal (Please specify below)
    • Career Fair or Job Event (Please specify below)
    • VEC (Virginia Employment Commission)
    • Radio/TV (Please specify below)
    • Other (Please specify below)
  4. * Please specify the actual source from your response to question #3 above (Name of newspaper, Journal Title, Job Board, Career Fair, Agency Website, Social Media Type, etc.) If unknown or none, enter: N/A.

    (Open Ended Question)

  5. * Do you have experience providing customer service in a professional setting?
    • Yes
    • No
  6. * If you answered yes to having experience providing customer service in a professional setting, please describe your experience and specify where you obtained the experience.

    (Open Ended Question)

  7. * Do you have experience working in a busy environment and managing multiple tasks simultaneously?
    • yes
    • no
  8. * If you answered yes to having experience working in a busy environment and managing multiple tasks simultaneously, please describe your experience and specify where you obtained the experience.

    (Open Ended Question)

  9. * Do you have work experience performing a wide variety of office support functions?
    • Yes
    • No
  10. * If you answered yes to having experience performing a wide variety of office support functions, please describe your experience and specify where you obtained the experience.

    (Open Ended Question)

  11. * Are you skilled in the use of Microsoft Office applications?
    • Yes
    • No
  12. * Please indicate your proficiency in both written and oral communications.
    • Extensive
    • Substantial
    • Moderate
    • Minimal
    • None
  13. * Do you possess a high school diploma or equivalent?
    • Yes
    • No
  14. * Do you have a working knowledge of Social Services programs?
    • Yes
    • No
  15. * If you indicated you have a working knowledge of Social Services programs, please specify where and when you obtained the working knowledge.

    (Open Ended Question)

  16. * Do you possess any of the following veteran statuses (choose the one that most closely represents you)?
    • Veteran who has received honorable discharge and 180 days of active duty
    • Disabled veteran who has received honorable discharge
    • None of the above

Applicant Documents

Required Documents
Optional Documents
  1. Resume